Responsible Gaming
Gambling Should Be Entertainment
At Britsino (robertwelbourn.co.uk), we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Playing casino games carries risk, and you should only gamble with money you can afford to lose.
Responsible gaming is at the heart of what we do. We're committed to providing a safe and enjoyable experience for all our players.
Age Verification
You must be at least 18 years of age, or the legal gambling age in your jurisdiction, to use Britsino. We take age verification seriously and reserve the right to request proof of age at any time. By registering, you confirm that you meet the legal age requirement in the United Kingdom.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate problem gambling:
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling activity from friends, family, or partners
- Spending more time or money on gambling than you intended
- Feeling anxious or irritable when trying to reduce or stop gambling
- Borrowing money or using credit to fund gambling
- Neglecting work, school, or personal relationships because of gambling
- Using gambling to escape problems or negative emotions
- Lying about the extent of your gambling
- Experiencing financial difficulties as a result of gambling
- Feeling that you need to gamble with increasing amounts to get the same excitement
If you recognise any of these signs, please reach out for support.
Self-Help Tools
Britsino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a cap on the amount you're willing to lose over a given timeframe.
- Reality Checks: Receive pop-up reminders during your gaming session to check how long and how much you've been playing.
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling.
- Time-Out: Take a cooling-off period from your account for a set duration.
To access these tools, log into your account and visit the Responsible Gaming settings. We encourage all players to use these features to stay in control.
Support Organisations
If you or someone you know is struggling with gambling, help is available. Here are trusted support organisations:
United Kingdom
- GamCare — Free, confidential support and information
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop — The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Self-exclude from all licensed online gambling operators at once - Gamblers Anonymous — Support meetings and peer help
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia — Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada — Responsible Gambling Council
Website: www.responsiblegambling.org - United States — National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
These organisations provide free, confidential support and can help you access treatment and counselling services.
Need Help?
If you're experiencing problems with gambling, please don't hesitate to seek help. Speaking to someone is a sign of strength, not weakness. Contact one of the support organisations listed above or speak to your GP.
Your wellbeing is important to us. Help is available 24/7.